Increase FAQ view counter once the site visitor opens a question in FAQ accordion.
Add the possibility to assign related FAQ Answers to WooCommerce products and display them via additional FAQ tab in product details.
Add possibility to export statistics from the dashboard to an Excel file (.csv).
Add a section in MinervaKB admin menu, where site editors will be able to create any MinervaKB module (Topics, Search, FAQ, etc.) in a visual way (with a preview on a blank page) and then insert the generated shortcode in any page or in any page-builder section (Fusion, Divi, Beaver, etc.). The generated shortcode will be short (easy to copy/paste), for example [[mkb-block id=”125″]] and managed in single place.
Create a setup wizard on plugin activation, where site owner will be able to define the key preferences, select needed modules and operation mode in a few clicks and have a configured support system.
Add Wiki module, where the content can be edited on the client-side by site visitors (guests or logged-in users).
Develop a WordPress theme for MinervaKB plugin, with full support for all modules & styles, as well as with custom layouts and placeholders for plugin modules.
Add the Feature Requests module (the one you see on this page) to MinervaKB.
Add support for Polylang – a multilingual WordPress plugin.
Add possibility to define primary topic for article when articles has multiple topics. Also, use Yoast SEO selected primary category, when available.
Add possibility to insert highlighted code blocks in KB Articles without the use of additional plugins.
Allow to import or export KB Articles from CSV (Excel comma-separated list file) without the use of extra plugins.
Add article featured image in live search results dropdown and in search results page.
Add possibility to define keywords in Knowledge Base articles, which can be used in live search. Keyword matches will have higher priority.
Develop a possibility to generate an email report and send to admin email periodically with a summary of Knowledge Base interactions, such as top searches, most liked / disliked articles, recent feedback, etc.
Add more layout/design presets for KB Topics module, in addition to List/Box.
Add possibility to create tickets from the admin dashboard – either as a current user or on behalf of a customer.
Add possibility to modify tickets and their properties in response to different events and conditions.